Speed Tests of VividWireless’ new network offering

Recently I got my hands on a juicy new device from VividWireless and as promised I have now done some testing so that you might get a better idea. These tests were all done from Concord NSW and are obviously indicative only. If there is anything you would like me to test please let me know!

In the coming weeks I will try to get some tests from other locations closer to the CBD. The modem’s are not designed to be ultra portable (i.e. for on-the-go use) but as long as you have a power point and are in coverage, you can move them around.
Speed Tests:
All around a solid 9.5+ Mbits down 1.2+ Mbits up (which is better than my ADSL). That was at 7:30pm (i.e. during peak) which is REALLY impressive, and the great thing is, being on Optus’ network, if the capacity starts to drop, they will have to increase backhaul as it will affect everyone.

Oh latency was minimum 25ms to Sydney servers, max 40ms which (for a wireless connection) is pretty good as well.

Ping to Google:
PING google.com.au (216.58.199.67): 56 data bytes
64 bytes from 216.58.199.67: icmp_seq=0 ttl=57 time=43.034 ms
64 bytes from 216.58.199.67: icmp_seq=1 ttl=57 time=36.329 ms
64 bytes from 216.58.199.67: icmp_seq=2 ttl=57 time=36.929 ms
64 bytes from 216.58.199.67: icmp_seq=3 ttl=57 time=95.825 ms
64 bytes from 216.58.199.67: icmp_seq=4 ttl=57 time=48.156 ms
64 bytes from 216.58.199.67: icmp_seq=5 ttl=57 time=46.453 ms
64 bytes from 216.58.199.67: icmp_seq=6 ttl=57 time=46.295 ms
64 bytes from 216.58.199.67: icmp_seq=7 ttl=57 time=86.664 ms
64 bytes from 216.58.199.67: icmp_seq=8 ttl=57 time=38.985 ms
64 bytes from 216.58.199.67: icmp_seq=9 ttl=57 time=90.676 ms
64 bytes from 216.58.199.67: icmp_seq=10 ttl=57 time=41.184 ms
64 bytes from 216.58.199.67: icmp_seq=11 ttl=57 time=51.356 ms
64 bytes from 216.58.199.67: icmp_seq=12 ttl=57 time=51.094 ms
64 bytes from 216.58.199.67: icmp_seq=13 ttl=57 time=45.356 ms
64 bytes from 216.58.199.67: icmp_seq=14 ttl=57 time=45.770 ms
64 bytes from 216.58.199.67: icmp_seq=15 ttl=57 time=42.470 ms
64 bytes from 216.58.199.67: icmp_seq=16 ttl=57 time=46.336 ms
64 bytes from 216.58.199.67: icmp_seq=17 ttl=57 time=82.122 ms
64 bytes from 216.58.199.67: icmp_seq=18 ttl=57 time=51.616 ms
64 bytes from 216.58.199.67: icmp_seq=19 ttl=57 time=89.515 ms
64 bytes from 216.58.199.67: icmp_seq=20 ttl=57 time=56.448 ms
64 bytes from 216.58.199.67: icmp_seq=21 ttl=57 time=78.328 ms
64 bytes from 216.58.199.67: icmp_seq=22 ttl=57 time=87.604 ms
64 bytes from 216.58.199.67: icmp_seq=23 ttl=57 time=85.792 ms
64 bytes from 216.58.199.67: icmp_seq=24 ttl=57 time=41.673 ms
64 bytes from 216.58.199.67: icmp_seq=25 ttl=57 time=57.311 ms
64 bytes from 216.58.199.67: icmp_seq=26 ttl=57 time=77.987 ms
64 bytes from 216.58.199.67: icmp_seq=27 ttl=57 time=71.153 ms
64 bytes from 216.58.199.67: icmp_seq=28 ttl=57 time=37.018 ms
64 bytes from 216.58.199.67: icmp_seq=29 ttl=57 time=36.622 ms
64 bytes from 216.58.199.67: icmp_seq=30 ttl=57 time=55.370 ms
64 bytes from 216.58.199.67: icmp_seq=31 ttl=57 time=50.308 ms
64 bytes from 216.58.199.67: icmp_seq=32 ttl=57 time=49.839 ms
64 bytes from 216.58.199.67: icmp_seq=33 ttl=57 time=53.784 ms
64 bytes from 216.58.199.67: icmp_seq=34 ttl=57 time=39.506 ms
64 bytes from 216.58.199.67: icmp_seq=35 ttl=57 time=43.988 ms
64 bytes from 216.58.199.67: icmp_seq=36 ttl=57 time=66.147 ms
64 bytes from 216.58.199.67: icmp_seq=37 ttl=57 time=67.601 ms
64 bytes from 216.58.199.67: icmp_seq=38 ttl=57 time=53.858 ms
64 bytes from 216.58.199.67: icmp_seq=39 ttl=57 time=44.125 ms
64 bytes from 216.58.199.67: icmp_seq=40 ttl=57 time=62.543 ms
^C
google.com.au ping statistics —
41 packets transmitted, 41 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 36.329/56.907/95.825/17.595 ms

If you have something you would specifically like me to test please let me know.
Cheers,
Stuart

VividWireless releases new plans with expanded coverage and LTE technology!

Vivid Wireless’ new service no longer uses WiMax technology but instead uses LTE (i.e. mobile) technology which should mean faster speeds & better coverage. The service has made many appearances on my blog historically and in the last 48 hours has released a new service which no should mean better speeds and improved coverage. You can check out the new coverage areas, to see if you are covered in the new reception footprint

From what I have been told thus far, there is no migration plan available for those of you under existing contracts (unless you want to pay the early termination fee), I am also hoping to get some details on what new areas have been added to the coverage footprint which I will update here if such details are made available.

[Update April 9, 2016] : I now have my hands on a new device so I will do testing in the upcoming week and post the details here as soon as they are available. Also I have been told that the coverage is significantly expanded in Melbourne, Adelaide, Sydney and Brisbane (in addition to the already extensive coverage in Perth) so pop on over to the coverage checker and have a look.

Stuart

Update: You can see how the network performs here –> http://technicalnotebook.com/uncategorized/speed-tests-vividwireless-new-network-offering/

An open letter to Vivid Wireless – “Seriously fast 4G wireless Broadband”

Please see my follow up interview with Martin Mercer – CEO of Vivid Wireless after you have read the below.

Please note, there is significant discussion surrounding this post at The Vivid Wireless Forums. I recommend you also see my follow up post Follow Up Email to Vivid Wireless

Well, an open letter to Vivid Wireless Australia and it’s users. Before I begin for those of you that don’t know Vivid Wireless is a new startup from the people behind Unwired Broadband that uses new 4G WiMAX technology to provide high speed wireless broadband. Since they begun many users have been suffering technical issues, backhaul issues, slow speeds and traffic congestion. I personally have been lucky enough to have a relatively stable connection but have noticed these issues as well and therefore wanted to put forward this issue regarding slow connections on Vivid Wireless right to the guys at the top (well I hope so anyway).

Therefore I would firstly like to set the scene… I will say that I am a heavy downloader and uploader with good cause. I do a lot of photography and one of the main sources of my traffic (not the only source) is transferring files too and from my servers in the US. That said, I do also use it for leisure downloading as well, i.e. watching Hulu through a VPN and the like.

When I signed up to Vivid Wireless I signed up on the unlimited plan for a reason… because I require a lot of traffic per month and the idea of unlimited internet is certainly appealing. I see a lot of people flaming these unlimited downloaders (on the Whirlpool Forums and the Vivid Forums) for using up all the international bandwidth and so on and so forth when in fact, they are just using what they are entitled to and what they have purchased. Now ***having said that*** I do not aggree that said users should be able to cause congestion that affects all other users, that is certainly bad.

Personally I am acutely aware of the speed issues faced by everyone on the network during peak periods and on consultation with the technical team at Vivid Wireless I now do as much of my heavy downloading and uploading as feasibly possible out of peak hours (i.e. not during 5pm to 1am).

I foresee one of two possible required outcomes:
1. Vivid needs to upgrade network capacities and network backhaul to support at minimum all users on the unlimited plan hypothetically running at 24×7 + the required bandwidth to support all other users on top of that.
2. OR (while this is not ideal) Give Unlimited Users completely unlimited data outside of the hours of 5pm to 1am and then during those hours give them a max of say 100GB a month (which I think is more than fair). Possibly you could extend this to have a bigger plan for say $120AUD a month that give 200GB during peak hours and unlimited at other times, that can then be used to support the provisioning of additional network resources and backhaul.

Personally I have always wondered how on earth a business can support a truly unlimited model, especially for a start up in the case of Vivid Wireless. I am happy for someone to correct me here as I know this is an assumption but it seems at this stage the unlimited has been provided as an overselling of resources and that is causing users on the rest of the network to suffer at the expense of people who are just using the service they have paid for. Not only do I fear will never be a sustainable business model but I also as a user feel bad for being the cause of that suffering for other users even though I am only using what I have paid for.

So what are your thoughts, are you a Vivid Wireless customer and have you been experiencing a slow connection or any other issues? If you aren’t what things have you heard said about Vivid, have they been good, bad or so on. Look forward to hearing your thoughts.
Stuart